Russell Eaton Hair – Leeds

Russell Eaton Hair is an award winning salon with a team that has decades of experience with some of the most creative stylists in luxury hairdressing and beauty! (more…)

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Average rating:  
 8 reviews
by Disgruntled customer on Russell Eaton Hair - Leeds
Shocked customer

I made a visit to your salon yesterday, as i wanted to get my hair coloured for my wedding day. I was advised as i had dark hair (and i wanted to go lighter) that you needed to take a cutting of my hair to see if the colour would lift. I gave you this sample as well as having a skin test done and was then told to come in the following day to have a chat with a senior member of staff to discuss the outcome. So today i went into your salon and was met by Robert Eaton himself. Who to my surprise from the get go was extremely unprofessional as he did not seem interested in what what i wanted for my hair. He then said they had not done the dye test on my hair sample as he didn't think it would work on my ‘dark’ hair. He told me light hair would not suit me! And as a salon they would not do this. I asked what the result of my hair sample was that i gave the previous day (you cut my hair for this) and was told you never did it because there was effectively no point. don't see why you took a sample then if you were not going to try and see if it worked and instead what you did was assume it would not work simply because you obviously ‘cant be bothered’. I then showed Robert Eaton a picture of me previously having lighter hair and Robert then said that he didnt think it looked good! At this point i was completely shocked and baffled at his lack of professionalism. I then asked if I could go for a consultation and he said they do not do consultations unless I booked in for a blow dry! For which i would have to pay! I asked if he could show me a colour chart and he responded and said that they only work off of pictures and not charts. To be perfectly honest i didn’t have a chance whether i wanted to go light or dark as he refused to give me any options, even though I suggested a colour that he think would work! You made me feel like you just wanted to get rid of me as you had another client waiting! Rude and unprofessional! To others, Stay away! I was warned by my colleague of a poor job they did on her hair following my first visit and i chose to not listen and decide myself and give them the benefit of the doubt. Ha how wrong was i?!

by Vanessa Brown on Russell Eaton Hair - Leeds

What a wonderful experience! I highly recommend this salon. The staff were pleasant, helpful and their knowledge of different hair types and styles were fantastic. Ben gave me a complete new style and I absolutely love it! They made me feel warm and welcome. Thank you so much.

by Carly Burley on Russell Eaton Hair - Leeds

The best hairdressers in Leeds, amazing salon, staff and service 🙂

I always thought that eyebrow treatments were a waste of money until I tried HD Brows at Russel Eaton. You receive a full consultation and the results are amazing! They keep your details on file so they can work to get you your ideal Brows! They also sell all the merchandise and talk you through how to use them. Not just do I love the results but the staff are so friendly and welcoming that I now go there for all my beauty needs.

by Niamh Dolan on Russell Eaton Hair - Leeds

The best and most relaxing salon in Leeds 🙂 the customer service is impeccable and I'd recommend this place to all my friends 🙂

I highly recommend this salon. My hair has never looked so stylish before. The stylists listen and make great suggestions. My hair colour always looks glossy and the cut lasts and holds really well between appointments. Friendly staff and a really proffessional finish. Excellent!!!

I was recommended Russell Eaton by a close friend of mine, but i don't often take there advice when it comes to the beauty industry. I must say this is the best colour for my hair and style that i have ever had, thanks guys it looks great.

Thanks guys for what must be the best hair style and colour i've been treated to in a long time. I will see you in around two months for a new look.